Privacy Policy
Last updated: May 2025
At Grandelite Professional Services, your privacy matters to us. This policy explains what information we collect, how we use it, and the choices you have.
1. Information We Collect
We collect information you provide directly, such as your name, email address, phone number, and service addresses when you create an account or request a service.
We also automatically collect certain technical data such as device information, IP address, and usage patterns to improve our services.
2. How We Use Your Information
We use your information to provide and improve our services, match you with the right professionals, process payments, send service updates, and respond to support requests.
We may use your contact details to send important notifications about your requests and, where permitted, occasional updates about our services.
3. Sharing Your Information
We share necessary details (such as your address and request description) with the assigned professional solely to deliver your requested service.
We do not sell your personal data. We only share information with trusted service providers (e.g. payment processors) as required to operate the platform.
4. Data Security
We use industry-standard security measures, including encryption and secure servers, to protect your data. Payment information is handled through PCI-compliant processors and is never stored on our servers.
5. Your Rights
You may access, update, or delete your personal information at any time through your account settings or by contacting us.
You can opt out of non-essential communications while still receiving important service-related messages.
6. Changes to This Policy
We may update this policy periodically. We will notify you of significant changes through the app or by email. Continued use of our services after changes constitutes acceptance.
Questions about this document? Reach us at legal@grandelite.com